Shipping

How much does shipping cost?

Voort Studio offers free standard delivery on all orders. Please note that free shipping will be applied to your order at checkout.
When will I get my order?

Shipping can take up to 14 business days globally.

Delivery times are provided as guidelines only. Kindly note that delivery to rural addresses can result in longer delivery times.

Orders placed before 12:00 PM (PST) will be shipped the same day. During the sale period, the large amount of order can result in longer delivery times.

All orders are shipped with UPS, DHL & BPost. UPS usually operates between 10am—5pm (PST) on business days and B-Post usually operates between 9am—5pm (GMT+1) on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
Are there any taxes or duties?

For US customers the prices of products are expressed in USD exclusive of taxes.
For EU & UK customers prices of products are expressed in EUR & GBP inclusive of taxes (but excluding customs duties for UK only).

For orders outside of the EU :

All applicable duties shall be borne by the customer. Unfortunately we cannot estimate how much duties you will pay but your local customs should be able to estimate the price.

Voort Studio cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.
How can I track my order?

All orders are shipped with UPS and BPost and are fully traceable on their website. You can always contact them if you have questions regarding your shipment.
Does shipping include insurance?

Voort Studio insures each purchase during time in transit until it is delivered to you. All orders are traceable until delivered, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that the third party is sufficient proof of delivery and fulfilment by Voort Studio.
Is there a first-time order policy?

For security purposes, Voort Studio reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.